Privacy Policy
Introduction
At Sandeepan Ayurvedic Pharmacy, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website sandeepanpharma.com, services, or products. By accessing our services, you agree to the practices described in this Privacy Policy.
Information We Collect
a. Personal Information
This is data you voluntarily provide when interacting with our website or making a purchase:
- Full Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment Details (e.g., card information, UPI, wallet data processed securely via Razorpay)
b. Non-Personal Information
This includes data automatically collected when you visit our website:
- Browser type and version
- Device information (e.g., operating system)
- IP address
- Cookies and analytics data to understand website performance and user behavior
c. Sensitive Information
In rare cases, we may collect health-related data (e.g., when recommending Ayurvedic products for specific conditions), provided voluntarily by you.
How We Use Your Information
We use the collected data for the following purposes:
1.To Process Transactions:
- Ensure smooth order placement, payment processing (via Razorpay or other gateways), and delivery of products.
2. To Improve User Experience:
- Analyze customer preferences to personalize recommendations and improve website performance.
3. To Communicate with You:
- Send updates on order status, product launches, promotional offers, and newsletters (with your consent).
4. To Ensure Security:
- Detect and prevent fraudulent activities or unauthorized access.
Payment Information
We do not store your payment card details. Payments are processed securely through [Payment Gateway Name, e.g., Razorpay]. Their respective privacy policies govern payment-related data.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:
1. Third-Party Service Providers:
- Payment Gateways: Razorpay or other processors to securely complete transactions.
- Delivery Partners: For shipping orders to your address.
2. Legal Compliance:
- To comply with applicable laws, regulations, or legal processes.
3. Business Operations:
- For website maintenance, analytics, or customer support, handled by trusted partners.
Note: All third parties are bound by confidentiality agreements to ensure your data remains secure.
Data Security
We prioritize the safety of your personal and payment information with robust security protocols:
- SSL Encryption: Secures data transfer during transactions to prevent unauthorized access.
- Access Restrictions: Limits access to sensitive data to authorized personnel only.
- Regular Audits: Conduct security reviews and updates to protect against vulnerabilities.
Cookies and Tracking
Cookies are small text files stored on your device to enhance your browsing experience. Here’s how we use cookies:
- Essential Cookies: Necessary for website functionality (e.g., maintaining cart items).
- Analytics Cookies: To monitor website traffic and optimize performance.
- Marketing Cookies: For personalized product recommendations and targeted advertising.
You can disable cookies through your browser settings, but this may limit certain website features.
Your Rights
We respect your rights regarding your personal data. You have the following options:
1. Access Your Data:
- Request a copy of the data we store about you.
2. Update Your Data:
- Correct any inaccuracies in your personal information.
3. Delete Your Data:
- Request deletion of your data, except where required by law.
5. Opt-Out:
- Unsubscribe from promotional emails and marketing communications.
To exercise these rights, contact us at care@sandeepanpharmacy.com.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in regulations, business practices, or technology. The updated policy will be posted on this page, with the “Effective Date” updated.
By continuing to use our website or services, you agree to the revised Privacy Policy.
Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their policies before sharing any personal information.
Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.
Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: care@sandeepan.com
Phone: +91 99178 91889
Address: KUTUBPUR GAVDI, POST JALILPUR, CHANDPUR, Bijnor, Uttar Pradesh, 246725